Question 1

What is the minimum order quantity (MOQ) for custom golf products?

Accepted Answer

MOQ varies by product. For custom golf balls, the typical MOQ is 2,000 pieces. For golf tees, MOQ starts from 5,000 pieces. For golf apparel and accessories, MOQ depends on the specific product and customization. Contact us for a quote.

Question 2

Can I order samples before committing to a bulk order?

Accepted Answer

Yes. We offer pre-production samples for all product categories. Sample lead time is typically 7–14 days. Sample costs are usually refundable against the bulk order deposit.

Question 3

How does MetaSeal Golf verify factories?

Accepted Answer

We conduct on-site factory visits to verify production capability, quality control processes, and compliance with order specifications. We do not rely solely on factory-provided certifications or documentation.

Question 4

What payment terms do you accept?

Accepted Answer

We typically work with T/T (bank transfer) with a 30% deposit before production and 70% balance before shipment. Other arrangements may be discussed for established clients.

Question 5

How long does production take?

Accepted Answer

Standard production lead time is 25–35 days after sample approval and deposit confirmation, depending on product type and order volume. We provide production milestone updates throughout the process.